Thank you for shopping with Lucas Gadgets! We are committed to delivering your tech products safely and on time. Please read our shipping policy carefully.
1. Order Processing Time
- All orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
2. Delivery Time
- Estimated delivery time is 3-7 business days depending on your location.
- Please note that delivery times may vary due to factors beyond our control, such as weather, courier delays, or high demand periods.
3. Shipping Method
- We use reliable courier partners to deliver your order directly to your doorstep.
- Since we only offer Cash on Delivery (COD), payment will be collected by the courier at the time of delivery.
4. Shipping Charges
- Shipping fees, if applicable, will be displayed at checkout.
- Free shipping promotions may be offered occasionally; please check the website for details.
5. Delivery Address
- Please ensure that you provide an accurate and complete delivery address when placing your order.
- We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
6. Tracking Your Order
- Once your order ships, we will provide you with a tracking number via email or SMS, allowing you to monitor your package.
7. Delivery Issues
- If your package is delayed or you face any issues with delivery, please contact us promptly at [email protected] so we can assist you.
8. Contact Us
For any shipping-related inquiries, please reach out to us at:
Email: [email protected]